Security and Privacy
Last updated: 27/07/2026
XTEX COMERCIO DE ROUPAS LTDA, a private legal entity headquartered at Artur de Azevedo, 1304, Pinheiros, registered with the Brazilian National Registry of Legal Entities (CNPJ/MF) under No. 15.572.519/0001-11 (the “Retailer”), takes your privacy seriously and is committed to the security and protection of the personal data of all its customers, partners, suppliers, and users (the “Users” or “you”) of the website “yesiamjeans.lojavirtualnuvem.com.br” and any other website, online store, or application operated by the Retailer (collectively, the ”Store”).
This Privacy Policy (“Privacy Policy”) is intended to inform you about how we use and disclose information collected during your visits to our Store and through communications exchanged with you (the “Communications”). This Privacy Policy applies only to information collected through the Store.
By accessing the Store, sending Communications, or providing any type of personal data, you acknowledge the terms set forth herein and agree to this Privacy Policy, which describes the purposes and methods for processing the personal data you provide through the Store.
This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as the rights you may exercise in relation to the Personal Data processed by us. If you have any questions about the use of Personal Data, please contact [email protected].
In addition, this Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the Store. Accessing these links will take you away from the Store and may result in third parties collecting or sharing information about you. We do not control, endorse, or make any representations regarding these third-party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website you interact with before allowing the collection and use of your Personal Data.
If you provide us with Personal Data relating to another individual, you represent and warrant that you have the authority to do so and have obtained any necessary consent to allow us to use such information in accordance with this Privacy Policy.
Definitions
For the purposes of this Privacy Policy:
Personal Datameans any information that directly or indirectly identifies, or can be used to identify, an individual, such as a name, Brazilian taxpayer identification number (CPF), date of birth, or IP address.
Sensitive Datameans any information relating to an individual that reveals their racial or ethnic origin, religious beliefs, political opinions, membership in a trade union or religious, philosophical, or political organization, health or sex life, or genetic or biometric data.
Processing of Personal Datameans any operation performed on Personal Data, whether by automated or non-automated means, including the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction of such data. Processing of Personal Data also includes any other operation provided for under applicable law.
LGPDmeans all laws and regulations governing the Processing of Personal Data, including, but not limited to, Law No. 13,709/18, the Brazilian General Data Protection Law (“LGPD”).
Use of Personal Data
We collect and use Personal Data to manage our relationship with you and better serve you when you purchase products and/or services through the Store, including by personalizing and improving your experience. Examples of how we use your Personal Data include:
Enable you to purchase products and/or services through our website, online store, or applications operated by the Retailer (collectively, the “Store”).
To verify or correct the information we have about you.
To send you information that we believe may be of interest to you..
To personalize your experience when using the Store.
To personalize the advertising we send you based on your interests in our Store.
To contact you using the telephone number and/or email address you provide. We may contact you in person, by voicemail, through automated dialing systems, by text message (SMS), by email, or through any other means of communication your device is capable of receiving, as permitted by applicable law and for legitimate business purposes.
In addition, the Personal Data you provide may be used in any manner we deem necessary or appropriate: (a) as permitted or required under applicable Data Protection Laws; (b) to comply with legal proceedings; (c) to comply with a court order, regulatory decision, or request from a competent authority, including authorities outside your country of residence; (d) to protect our operations; (e) to protect our rights, privacy, and safety, as well as those of you or third parties; (f) to detect and prevent fraud; (g) to allow us to pursue available remedies or limit the damages we may suffer; or (h) as otherwise permitted by law.
The Platform is not intended for individuals under 18 (eighteen) years of age, and we ask that such individuals not provide us with any Personal Data.
Failure to Provide Personal Data
You are not required to provide the Personal Data we request. However, if you choose not to provide it, we may, in certain circumstances, be unable to provide you with full access to the Store, certain features, or the assistance you require, or to fulfill your order or provide the services you have requested.
Data Collected
The general public may browse the Store without registering or providing any Personal Data. However, certain features of the Store may require registration and the provision of Personal Data, such as completing a purchase or service transaction, enabling us to deliver products, or providing the services you have requested.When you contact us through the Store, we may collect:
Contact Data First name, last name, telephone number, city, state, and email address.
Provided InformationInformation you provide through forms, including questions, complaints, suggestions, feedback, compliments, and other communications.
When you browse the Store, we may collect:
Location data.Geolocation data collected when you access the Store.
PreferencesxInformation about your preferences and interests regarding our products and services, including information you provide to us directly and information we may infer based on your interactions with us and other information we have about you.
Navigation DataInformation about your visits to and activities on the Store, including the content and advertisements you view or interact with, information about the browser and device you use, your IP address, your location, and the website address from which you accessed the Store. Some of this information is collected through our Automated Data Collection Tools, which include cookies, web beacons, and embedded web links.
Anonymous or aggregated data.Anonymous responses to surveys or anonymous and aggregated information about how the Store is used. In certain circumstances, we may de-identify or pseudonymize your data so that you are reasonably unlikely to be identified using such data with reasonably available technology.
Other information we may collect Other information that does not specifically identify you or is not directly associated with an individual, such as browser and device information, Store usage data, and information collected through cookies, pixel tags, and other technologies.
We do not collect Sensitive Personal Data.
Sharing of Personal Data with Third Parties
We may share your Personal Data with:
With the company or companies you choose to share your Personal Data, questions, inquiries, or other information with, as well as with service providers or partners that manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or elsewhere around the world, and may provide services such as hosting and data storage, fraud prevention and detection, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising), and IT services, among others. They may also operate servers for testing and production environments.
With third parties that help us operate and manage the Store.
With third parties in connection with any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or part of our business, assets, or equity, including in connection with any bankruptcy or similar proceedings.
International Data Transfers
Personal Data and other information we collect may be transferred to or accessed by entities within our corporate group and by our business partners worldwide, in accordance with this Privacy Policy.
Automated Collection of Personal Data
When you visit the Store, it may store or retrieve information on your browser, including through cookies and similar technologies. This information may relate to you, your preferences, or your device and is primarily used to ensure that the Store functions as expected. This information generally does not directly identify you, but it may provide you with a more personalized online experience.
In accordance with this Privacy Policy, we and our third-party service providers may collect your Personal Data in various ways, including, but not limited to:
Through your browser or device. Certain information is collected by most browsers or automatically through internet-enabled devices, such as your computer type, screen resolution, operating system name and version, device model and manufacturer, language, and internet browser type and version. We may use this information to ensure that the Store functions properly.
Use of Cookies Cookies allow us to collect information such as your browser type, the amount of time you spend on the Store, the pages you visit, your language preferences, and other anonymous traffic data. We and our service providers may use this information to, among other things, personalize your experience when using the Store and deliver advertising to you based on your interests. We also collect statistical information about how the Store is used to continuously improve its design and functionality.
Use of Pixel Tags and Similar Technologies Pixel tags (also known as web beacons and invisible GIFs) may be used to track users’ actions on the Store, including email recipients, measure the effectiveness of our marketing campaigns, and collect statistical data about Store usage and response rates. If you have enabled ad personalization through services such as Facebook, Google, or Bing, this information may be used to show you ads on those services.
If you do not want your information to be collected through cookies, you can manage your cookie settings through the “Options” or “Preferences” menu of your browser. More information on how to adjust your cookie preferences is available on the support websites for Google Chrome, Mozilla Firefox, Safari, Internet Explorer, Microsoft Edge, and Opera.
If you would like to learn more about advertising and remarketing cookies, which are used to deliver advertising based on each user’s interests, the number of visits to our website, and their online searches, please visit the ad preference centers for Facebook, Google, and Bing. If you do not wish to be tracked, you may opt out through each of these services.
We may engage behavioral advertising companies to provide us with reports on advertisements for the Store across the internet. To do so, these companies use cookies, pixel tags, and other technologies to collect information about your use of our Store, as well as how other users use our Store and third-party websites. We are not responsible for pixel tags, cookies, or other similar technologies used by third parties. You can manage your preferences through your browser settings. Please note that if you switch computers or browsers, or use multiple computers or browsers, you will need to repeat this process for each computer and browser.
User Rights
You may, at any time, request: (i) confirmation as to whether your Personal Data is being processed; (ii) access to your Personal Data; (iii) correction of incomplete, inaccurate, or outdated data; (iv) anonymization, blocking, or deletion of unnecessary or excessive data, or data processed in violation of applicable law; (v) portability of your Personal Data to another service provider, provided that such portability does not affect our trade secrets or confidential business information; (vi) deletion of Personal Data processed based on your consent, to the extent permitted by applicable law; (vii) information about the entities with which your Personal Data has been shared; (viii) information about the possibility of refusing to provide consent and the consequences of doing so; and (ix) withdrawal of consent.
Your requests will be handled with due care to ensure the effective exercise of your rights. You may be asked to provide proof of your identity to ensure that Personal Data is disclosed only to the data subject.
Please note that, in certain circumstances (for example, due to legal requirements), your request may not be fulfilled immediately, and we may be unable to comply with it due to our legal obligations.
Security of Personal Data
We seek to implement the technical and organizational measures required under applicable Data Protection Laws to protect Personal Data within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interactions with us are no longer secure (for example, if you believe that the security of any of your accounts has been compromised), please notify us immediately.
Hyperlinks to Other Websites and Social Media
The Store may, from time to time, contain hyperlinks that direct you to the websites or social media platforms of our partners, advertisers, suppliers, and other third parties. If you click on one of these links, please note that each website has its own privacy practices, and we are not responsible for their policies. We recommend that you review the applicable privacy policies before providing any Personal Data to these websites.
We are not responsible for the data collection, use, or disclosure policies and practices (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or application provider, social media platform, operating system provider, wireless service provider, or device manufacturer, including any Personal Data you disclose to such organizations through or in connection with their applications, or that you post on our social media pages. We recommend that you review the privacy policy of each website you visit and each service provider you use.
Updates to this Privacy Policy
If we modify this Privacy Policy, we will publish the updated version on the Store, together with the revised date. We may amend this Privacy Policy at any time. If we make material changes to the terms of this Privacy Policy, we may notify you using the contact information we have on file or by posting a notice on our Store.
Please note that we are committed to not processing your Personal Data in a manner incompatible with the purposes described above, unless otherwise required by law or court order.
Your continued use of the Store following any changes constitutes your acceptance of the revised Privacy Policy. If, after reviewing the revised version, you do not agree to its terms, please discontinue your access to the Store.
Person Responsible for the Processing of Personal Data
If you wish to exercise any of the rights set forth in this Privacy Policy and/or under applicable Data Protection Laws, or if you have any questions regarding the Processing of your Personal Data, please contact us at:
